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Listing Valuation

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In conversations with Realtors during the past several weeks it became obvious that a key service utilized in marketing real estate is completely backwards and could work against exposing a property to perspective buyers. The solution to this issue has also been around for more than fifteen years but was shelved or under utilized during the ten or more year expansion we experienced in real estate sales and prices.

Fluctuations in the real estate market across the country make it exceedingly difficult for Real estate agents to respond to a basic question that all sellers ask; “What is my home worth?” We can research recent sales, pending sales and, current listing information; however, this may have no relevance to establishing the current and future price for the property.

In the early 90’s, while working for an Association that operated an MLS, we were approached by a broker requesting the MLS to look into Value Range Marketing. The broker brought in an individual from Australia, where this concept was originated, to discuss how it would work. The basic premise to Value Range Marketing (VRM) is that all real estate sales are basically an auction. The seller establishes a price, based on information and advice from their Realtor, the information is published in the MLS and the bidding begins. The most significant difference here is that the bidding goes backwards as offers are received from prospective purchasers. Now in robust real estate markets, such as has been experienced during the past several years in many areas of the country, this system worked fine as offers were received over the listed price for the property. With current market conditions the existing system with setting a list price could work against the seller. As an example, if a Realtor or consumer is searching property listing and enters a top purchase price of $150,000, in most sites or MLS’s they would not be provided information on a listing for $200,000. The higher priced listing may have all the features that the buyer wants however they are not aware of its existence. Had VRM been in place the property could have been listed in a range from say $150,000 to $200,000. The listing would have been exposed to the prospective buyer and negotiations could have been initiated with both parties reaching a sales price they are comfortable with. VRM allows the market to establish the final purchase price while providing broader exposure for the property. The system worked well when it was implemented and as far as we know, continues to work today. Additional language needs to be included with the listing information to insure that all parties, and Realtors, legal rights regarding the sale are addressed.

In my opinion, implementation of Value Range Marketing in all MLS’s and Internet searches would be a significant value to sellers, buyers, Realtors and, all parties to a real estate transaction. No agent wants to go back to their seller with continued recommendations to lower the sales price. The market sets the price, listings obtain broader exposure and, buyers are encouraged to submit offers on properties in a true auction format.

A service whose time has come again.

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Must the implementation of a VRM strategy be stated to the prospective buyers? In my area an auction of new homes is scheduled for 4-6-08. One of the auction homes I was interested in is being advertised on the internet for $300,000.00 on a local real estate company's website. The listing just popped up in the last 5 days. Auction has been advertised for over a month. No mention is made in the ad that this is an auction home. No mention of VRM. The ad states the address and particulars of the home with photos, and the sale price. I went to the listing agent and offered to pay the asking price in cash. My offer was rejected, the agent stating the home was up for auction. I countered that no mention of the auction was made, and their ad was deceptive. In my mind this violates California's Business and Professions Code 17500. I would be grateful for your opinion.
Hate to be a party pooper, but when I was an active Realtor, one of the major franchises in town tried VRM for a while and it was a disaster. It cost them about 1/3 of their agent base and a huge reduction in market share. Looking at VRM from an economics standpoint may make sense, but in the real world it creates several problems. The first is alluded to in your post, Walter, about MLS systems. Many are not set up to handle a price range. Also, in most markets, prices just don't change that drastically and quickly, either up or down. Maybe the problem was with how listings were presented in our market (Boulder, CO, by the way). Here's an example. A listing might be advertised as "Seller will entertain offers between $175,000 and $200,000". If recent sales and listings support a price of $185,000, and I'm a listing agent, how am I serving the seller? What if I'm a buyer's agent? I had several instances where I would present an offer in the lower portion of the price range, only to have it turned down flat. I was even told on occasion the the seller was "insulted" by our offer! Huh? Of course, if I'm an agressive buyer in a soft market, and I'm told the seller will entertain offers between $175K and $200K, isn't it wise for me to offer $165K? Whereas if the property was listed at $190K, and comps say $185K, won't offers more likely be in the $180,000 range? In short, I found value range marketing to be frustrating and confusing for buyers, of no real help to sellers, and a way for agents to get around the hard work of market research, and preparing sellers properly for changes in the market. Any seller should be kept up to date on number of listings entering the market versus listings sold. If educated properly, most will understand, and even ask for, a price reduction if it's indicated.
Excellent post. Pricing and finding homes in a market correction can be tough and VRM is an interesting way of approaching the subject. As an economics junkie it would be great to see this concept implemented.

Nice post, Walt.

It's still a bit perplexing to me what the source of resistance has been as to why VRM hasn't found more widespread adoption. I've seen resistance to it in some camps along with references to it as being nothing more than a "marketing gimmick." But I see it as more than that.

VRM opens opportunities for agents to shine on the quality of her/his communication and negotiating skills. This opportunity opens up by helping cast a wider net to bring buyers and sellers together sooner.

The question for me and my colleagues is, when those parties come together, how well prepared are we to productively facilitate dialog to bridge the gaps?

Great topic. I look forward to reading more comments on this.

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